Return and Refund Policy

At YUAI FASHION LLC, we strive to ensure that every purchase you make meets your expectations and brings you joy. In the event that you are not completely satisfied with your order, we have established a straightforward Return and Refund Policy to address your concerns.

If, for any reason, you wish to return an item, please contact our customer service team within 30 days of receiving your order. We will provide you with clear instructions on how to proceed with the return process. Please note that items must be returned in their original condition, unused, and with all tags and packaging intact.

Once we receive your returned item, our team will inspect it to confirm its condition. If the item meets our return criteria, we will process your refund promptly. Refunds are typically issued to the original method of payment and may take 5-10 business days to appear in your account, depending on your bank or payment provider.

Please be aware that shipping costs associated with returns are generally the responsibility of the customer, unless the return is due to a mistake on our end, such as sending the wrong item or a defective product.

At YUAI FASHION, we value your satisfaction and aim to make the return process as smooth as possible. If you have any questions or need further assistance, please do not hesitate to reach out to our customer service team. Your happiness with your purchase is our top priority.